1. Status of my order
Once you place your order, we will send you a confirmation email to track the status of your order. Once your order is shipped, we will send you another email with the link to track your order. Or , you can track the status of your order from your "order history" section on your account page on the Website.

2. Where do you deliver?
We currently ship to Switzerland. For shipping outside Switzerland, please contact us via the contact form.

3. Delivery time
Delivery times may vary depending on the delivery location as well as the type of product you are ordering. Normally, once you have placed your order, it usually takes 24-48 hours to process it and mark it as ready for delivery. be delivered.

4. Can I change my order?
We can only modify orders that have not yet been processed for shipping. To make changes to your order, please use the contact form.

Once the order is shipped, no changes or cancellations are possible.

5. Can I change my shipping address?
If your order has not yet been shipped, we can deliver to a different address depending on your request. To find out more, please use the contact form.

6. Payment methods
You can purchase from our website using debit, credit card. Additionally, we support Paypal, , Apple Pay, Google Pay, Twint. You can choose these payment methods at checkout

7. Do you accept returns?
No returns possible once the order has been shipped, for more information refer to our returns and refunds section